Testimonials
PERFECT, LOVE IT, THANK YOU, SHE SAID, PASSIONATELY
Your team's effort in producing the extended range of TAFE advertising and promotional materials helped us attract more than 30,000 visitors to our Employment Expo stand.
Marketing has engaged the creative advertising agency, The Ad Agency, for the past two and a half years.
During this time we have found their staff extremely responsive and professional, providing superior customer service with a proactive and collaborative attitude.
As TAFE Queensland re-invented the brand and visual identity, the Ad Agency was there from the onset.
Creating and consulting with some 15 TAFE institutes to develop the creative concepts; print, television, cinema and radio advertising; printed materials; visual style guide and extensive resources, tools and templates to assist in its implementation. As a result, positive returns have been generated and far exceeded our expectations.
Clarence Valley Council has been a client of the Ad Agency since Council's proclamation in 2004.
The Agency has provided an outstanding level of customer service, attention to detail, design and creative innovation to Council during this time.The Agency has been engaged by Council to design and manage its branding, corporate image, investment and attraction program, relocation kits, industry prospectus documents, community newsletters, electronic communications, events and festivals promotional material, marketing e-blasts, photographic shoots and advertising campaigns. The quality of this work has been exceptional.
The Agency and its staff are very client focused and have a collaborative style. The quality of the output from the Agency received by Council has been exceptional and has been very successful in positioning this region on its unique selling points.
The ability of the agency to plug into exactly what the institution is about and what they want to say to the community is of such a high order.
They readily accept feedback and modify accordingly. Yet at the same time, the gems of advice coming through the agency are of high quality.
We have maintained an association with the North Coast Ad Agency for four years now. If anything the results have been embarrassingly successful, in that we have received applications that far exceed those places available.
I commend the North Coast Ad Agency as a professional institution with outstanding staff. We have utilised their services for four years and are yet to find a kink in their armour.
The Ad Agency has provided this university with outstanding service
They immediately set out to create an intranet customer service website which has been of unlimited benefit to us in communications between the agency in lismore, my office in bathurst and on to our wagga wagga, canberra, goulburn, manly and albury campuses. Our briefs are created on the web site and high quality proofs returned to us the same way, eliminating paperwork and faxed proofs.
The website, and the web based picture library, have been just part of the ad agency's customer service to us. They regularly visit all our campuses and provide a talented team to handle our account. The relationship has been totally smooth and harmonious during the years.
Likewise our media buying operations, which range from small weekly newspapers in australia to major media internationally, all of which are handled efficiently and with cost-effectiveness through the agency and their links with mediacom.
From artwork needed in 10 minutes to planning for major strategies, the agency has always delivered on time at a cost well below metropolitan advertising agencies.
The achievements of David and his team are quite unique for a regionally-based agency.
The Ad Agency have established very strong media connections which enable them to compete with the largest metro-based advertising agencies, delivering a standard of work and service that would compare to any found in Sydney or Brisbane.
David's excellent team of creative staff has provided us with the highest standard of design, creativity and professional client service and has played an integral role in the development of the Northern Rivers Community Foundation by providing this work on a pro-bono basis and by taking a direct interest in the goals and needs of our organisation.
It is clear that the agency shares our vision for a better community which encourages greater social responsibility for all. In this respect I consider David and his team to be worthy corporate citizens who endeavour to make their work both ethically and professionally rewarding.
The Northern Rivers Community Foundation is indeed fortunate to have enjoyed the services of such a dynamic local company and we look forward to working closely with the Agency for many years to come.